Warranty

Manufacturer Warranty Coverage

Every shed sold on GardenSheddyis genuine Keter and carries Keter’s manufacturer warranty against defects in materials and workmanship. Warranty length varies by product line — most Stronghold, Cortina, Darwin, Manor, and Signature Collection sheds carry a 10-year limited warranty, while select smaller storage units carry a 2 or 3-year limited warranty.

Every grill sold on GardenSheddyis genuine and carries its own real manufacturer’s warranty — Masterbuilt, Blackstone, ElectriChef, Coyote Outdoor Living, Kenyon, Blaze, Meco Americana, Fire Sense, Fire Magic, and Napoleon each set their own coverage terms, and some (like Coyote and Kenyon) include lifetime coverage on core components. The exact warranty terms for any product — shed or grill — are always listed on that specific product page, never a single blanket policy across every brand we carry.

We Help You File Your Claim

If you believe your order has a manufacturing defect, contact GardenSheddy first at support@gardensheddy.shop or (910) 232-3233 with your order number, a description of the issue, and photos where possible. As an independent retailer, we’ll help you put together everything needed — your proof of purchase, photos, and a clear description — and guide you through filing the claim, so you’re not left figuring out the process alone.

What’s Covered

The manufacturer warranty covers defects in materials and workmanship under normal use. It does not cover damage from improper assembly, extreme weather events beyond the product’s rated specifications, misuse, or normal wear and tear.

How to File a Claim

Email support@gardensheddy.shopwith your order number, the product name and model, a description of the defect, and clear photos of the affected area. We’ll confirm coverage and next steps within 2 business days.