Returns & Refunds

30-Day Return Window

You may return any shed within 30days of delivery for a full refund. To qualify, the shed must be unused and in its original packaging. If you’ve already assembled the shed, we may not be able to accept a return — please contact us before assembly if you have any doubts about the size or fit.

We Cover Return Shipping

Unlike most large-item retailers, GardenSheddy covers the cost of return freight. You will not be charged a restocking fee or a return shipping fee for eligible returns within the 30-day window.

How to Start a Return

Email support@gardensheddy.shop or call (910) 232-3233with your order number and the reason for the return. We’ll arrange a freight pickup at your address and issue a refund to your original payment method once the item is received back at our warehouse.

Refund Timing

Refunds are processed within 5–7 business days of the returned item arriving back at our warehouse. Depending on your bank, it may take a few additional days for the refund to appear on your statement.

Damaged or Incorrect Items

If your shed arrives damaged or you received the wrong item, contact us within 48 hours of delivery with photos of the issue. We’ll arrange a replacement or full refund at no cost to you, outside of the standard return process above.

Contact

GardenSheddy
4918 Grouse Woods Dr, Wilmington, NC 28411
(910) 232-3233 · support@gardensheddy.shop